Hi. I’m Alex Wilkerson.
I’m an expert in globally scaled comms and content strategies (internal, executive, change, external) and an experienced team leader. Here’s what I bring to the table:
12+ years of global communications leadership, specializing in scaling and managing executive and employee content strategies for world-class tech companies, with ~3 years managing high-performing teams.
Executive and change comms expertise, with a proven ability to drive strategic internal projects, including CEO ghostwriting and leading sensitive HR change comms for a global workforce of 70,000+ employees.
Driver of AI-powered employee content experiences, building Stripe’s first People/HR content CoE and LLM content tooling projected to save multi-millions annually and achieve significant ticket deflection.
Proven ability to collaborate cross-functionally (Product, Eng, Ops, HR) to streamline workflows, reduce employee anguish, and drive comms strategy for audiences of 10+ billion annual visits across 80+ languages.
WORK EXPERIENCE
Senior PgM, Content & Knowledge → Stripe, Jan 2025-present
Help Center Global Comms Strategy Team Lead → YouTube (Google), 2022-2024
Senior Comms Strategist → YouTube (Google), 2020-2022
Senior Comms Specialist → HERE Technologies, 2018-2020
Alex Wilkerson Content & Communications → Freelancer, 2011-2018
International Content Manager → Vimeda (Lykon), 2016-2017
Advisor, Internal Comms & Online Media → Bombardier, 2014-2016
Online Marketing Manager, U.S. Market → Wimdu, 2014
Marketing Assistant → Berlin Capital Investments by Zabel Property Group, 2012-2014
Student Programmer & Administrative Assistant → Digital Union, 2008-2011
ACCOMPLISHMENTS
Young Leader (U.S. Ambassador to Germany nomination) → Global Bridges, 2016
Berlin Fulbright Alumni Chair → Berlin, Germany, 2015-2017
SCHOLARSHIP & EDUCATION
Fulbright Scholarship → Potsdam, Germany, 2011-2012
BA (Bachelor of Arts) → The Ohio State University, 2006-2010